Customer Reviews for David Hobbs Honda Glendale, WI

David Hobbs has always been like home. The customer service is excellent and the staff was great. I will always consider David Hobbs #1 in South Eastern Wisconsin. Love you guys!

--Earshline, Milwaukee
   

We went to your dealership to get a recall done on our 07 Fit and to also repair a driver's side visor issue, totally expecting to purchase the new visor. When we arrived to pick up our vehicle, which was repaired in the time promised, we were surprised to find out the visor was changed out for no cost as a goodwill gesture. I am glad I chose HOBBS when I purchased our car.
Thank you very much!

--Dan, Milwaukee
   

I just wanted to let you know that you guys are doing everything right ! Your shop is well run, and your employees are courteous, knowledgeable and willing to go the extra mile to make sure the customer is happy. It is rare to find good customer service these days and you guys could serve as the standard for all other dealerships to follow. I am very picky about where I purchase a vehicle and have it serviced and you have won my trust and loyalty! Thank you and keep up the good work!

--Steve, Milwaukee
   

My husband Frank went to get a brake switch replaced and he asked me to let you know how impressed he was with Brad Ory-his professionalism, courtesy and helpfulless. Frank left very comfortable coming to your place of business for the first time. And he said "they even washed my car" So kudoos to all who serviced our van and dealt with Frank.
Respectfully,

--Betty, Glendale
   

I wanted to say thank you to Lisa Marie for making it such an easy experience for me to sell my Accord to your dealership. She was such a pleasure to work with. Next year when I'm looking for my next Honda I will be back to see her.
Thank you,

--Renee, Mequon
   

Thank you for taking the time & patience to help me get the car I wanted. Your professionalism was exceptional. I have already told several people about the wonderful experience I had not only with you but the whole David Hobbs Honda staff helping me purchase my Accord.

--Heather, Milwaukee
   

Mr. Kolz is the only person in all my dealings with the Honda Company in Milwaukee who actually listened to my complaints, treated me well and did not appear to mislead or overcharge me. He made sure that my car was repaired and he did not affix additional charges. Did I need to replace the spark plugs, coil, etc. in order to correct the check engine light problem? I do not know, but I do know that I will continue to go to David Hobbs Honda as long as Mr. Kolz is in charge.

--Kathleen, Milwaukee
   

Thanks to all of you for making the purchase of our new Odyssey today a pleasant and pain-free experience. I will praise you all highly when the dealer survey call comes.
Thanks again,

--Steve, Shorewood
   

I am very pleased with my new Accord which I purchased in June 2010. This is my 3rd vehicle from David Hobbs and my reason for returning has been and always will be the great service. Bruce Kolz was the service manager when I bought my CR-V and also my first Accord and he always went above and beyond good customer service. Now that he is General Manager I am confident he will always answer my questions and help me with vehicle decisions and information. He is patient when I have questions and explains things so I understand them. The car is great. Bruce is great and I'm feeling confident about my decision to lease the Accord. I always tell people about my good experience at Hobbs and will continue to buy my vehicles there I'm sure.

--Mary, Milwaukee
   

I have kept track of all gasoline that I have used and I average over 42 MPG with my new CRZ, even though I only have 2000 miles on it and it is not broken in yet. The best I got was 47.6 MPG on a trip to Indianapolis. I knew this car would do better than the EPA estimates. I do tend to drive in a way that increases mileage, without holding up traffic.

--Bruce, Milwaukee
   

We just wanted to share our sincere appreciation for the wonderful experience we had at David Hobbs. You were kind, professional and patient-we could not have asked for a more competent sales person. We will be sure to pass our thoughts on to family and friends. Although we live in Oak Creek, the distance to your dealership is not a factor-it is worth every mile
With gratitude,

--The Family, Oak Creek
   

Dear David I brought my Honda Odyssey in for service at your facility today and wanted to give you my compliments. One of the front struts was found to have a small leak. Rather than being told that I should replace this part immediately as I believe some shop would do, your service department stated it was within acceptable limits and would not need replacing at this time. I appreciate the honest way in which this was handled. In addition, your entire staff was helpful and courteous. I continue to believe your dealership is well above most others in providing customer focused service and sales. Thank you.

--John, Grafton
   

I recently purchased a 2010 CR-V from you dealership and I would just like to thank you for the excellent service I received from your team, in particular Brian Woodnorth. I work with the Department of State and am posted in Africa. Brian worked with me to purchase the vehicle remotely devoting a significant amount of time with the logistics of organizing/sending the documentation and getting signatures. Brian picked my wife and I up at the airport and provided us an outstanding orientation to the vehicle, while always with a very friendly, cheerful and helpful attitude. I have rarely seen this level of service provided by any vendor I have ordered from, no matter what industry/sector. Please know with Brian you have a top quality salesman and service professional.
Best
Kit

--Kit, Foreign Service Officer, Africa
   

I recently bought a used Mazda, even though it was most likely the least expensive car on the lot you treated us as if it was the most expensive, that being said I would like to thank everyone from Jim Pryor our salesman to the service staff who helped iron-out some minor problems. I look forward to doing business with you again.

--Patrick, Menomonee Falls
   

Bruce, I was going to write and "Thank You" for your as ALWAYS outstanding help in buying another Honda from you. Our relationship started with my first Honda back in 1992, now 18 years later and 2 Elements, 2 Accords a Pilot and my son's 2 Civics, a CR-V. I still feel safe in dealing with you and you are the reason we keep coming back. We can buy a Honda anywhere ( even in Virginia) but I wouldn't want a Honda unless it was from David Hobbs! I trust you with my purchase and YOU have built trust with the rest of my family . This is why we come back.

--All the way from Virginia
   

I had a problem with my son's Acura and Steve in your parts department helped me tremendously. I will say thanks by bringing my vehicle there from now on for service. It is good to know that people like Steve are working for you. .

--Chuck, Eastside
   

The purpose of this letter is two-fold.
Most importantly, I want you to know how committed we are to David Hobbs Honda. While Honda has a good product, our loyalty has more to do with the sales, management and service departments at David Hobbs Honda in Glendale, Wisconsin. We have owned Hondas for almost 20 years and would not buy one or service one, anywhere else. Bruce Kolz, Alicia Norwood and the technicians are honest, well trained, efficient and courteous. Each of them backs up what they do or say with appropriate actions. I cannot stress enough what a class act they have going out there.

--Bill, Brookfield
   

I just wanted to compliment one of your employees who has provided me excellent customer service. I purchased my Odyssey from Bruce about 2.5 years ago…..he has stayed in contact with me and remembers me and the car that I purchased. Recently I had a service issue……even though I wasn’t purchasing a new vehicle he took excellent care making sure I got everything I needed. I will definitely purchase my next car form Bruce and will be referring anyone I know who needs to purchase a new vehicle to your dealership. Thanks for hiring great people and providing an excellent purchase and ownership experience.

--Ryan, Whitefish Bay
   

I am writing to you to thank you for the service you provided when we purchased our Honda Odyssey. We were very impressed by your professionalism and willingness to help. Shopping for a vehicle is not always an enjoyable process but you helped make it one and I have already referred your name to other people. We will be returning for any future vehicle purchases.

--Darrin & Kristin, Oconomowoc
   

I just drove home in my new Accord. As we were driving, my wife and I could not get over the wonderful experience we had at David Hobbs. I was directed to Mark and told him all the specifics of the car and what your competitors had quoted me. Without beating around the bush Mark simply stated that he could do better. Once at Hobbs we were warmly greeted by Mark and since he already knew what we wanted the whole process flowed quickly and smoothly. Mark was able to put me in a Honda with a level of service I did not know existed among car dealerships. This experience will be shared with friends, family and co- workers. Before I left, I already knew where I was buying my next car.

--Ryan, New Berlin
   

Just for the record, Brian Woodnorth was wonderful from the beginning. He was thorough, thoughtful, helpful, dealt with my unique situation in a kind way and it made all the difference, because before I had come to DH, I had planned and intended to purchase a Corolla. I had even driven several at different dealerships but never got the service and answers I did with Brian. Also Alan Whitson helped me to connect with Brian , he had responded to my first email and because of my schedule was not able to help.
Really I rarely "gush" but this was a genuinely nice adventure and I'm very satisfied.
Thank you all.

--Nancy, Waukesha