My purchasing experience with David Hobbs Honda was very positive. The sales staff, particularly Farrah and Tom, were honest, straight forward and knowledgeable. They understood my goals and catered to my needs. I did not feel pressured and they worked very hard to earn my business. I would not hesitate to do business with David Hobbs Honda and their team.
The service department was not that busy. So, they got me in and out as soon as possible. They did a good job on changing my oil and doing a tire rotation. Great people, great service!
everything went as scheduled my truck was done when promised. I have come to expect good service I have been bringing my honda's here for years.
It was a long wait, but Tracey set us up with a few test drives and the time was faster then estimated. Sarah is alway friendly and nice to work with. We stopped at the part department to buy touch up paint and the two younger guys there were very friendly and helpful. You can tell people must be happy to work for your company. It is refreshing.
My key fob fell apart when I tried to change the battery. I was up the creek and drove to Hobbs in some considerable anxiety and without an appointment. The place was very busy. Lenny fixed it without hesitation, even though he was missing one employee and visibly was quite busy.
Over the course of 4 years I purchased 2 vehicles from David Hobbs Honda and was so much impressed that I decided it might be a place that I'd actually enjoy working at. As of about a month ago now, I did just that and really understand now why I felt the way I did when purchasing my vehicles. There is so much effort behind each and every sale and that alone is what "I believe" makes David Hobbs so special.
My 2010 Honda Fit was making a strange sound when I brought it in. Len Pfeffer provided me with exceptional customer service. Everything was explained in detail making me feel very comfortable with the diagnosis and resulting repairs. Will definitely be back as needed . Kudos to Len for his professional, personable service.
I came in to test drive a car and worked with Luke. Since he was leaving I was passed onto another employee when I returned to buy the car, and the transition was very smooth! I walked in and they knew exactly what I was there for and completed the paperwork with me very quickly and efficiently. Overall great experience!
The preparation for my car purchase was done up front making my car purchase extremely efficient. Not only did I have excellent service, but the whole process was well-organized and professional.
They made my experience less stressful by listening and giving earnest not pushy answers. Financial part was very helpful and detailed. Tom Jr was very patient with all of my questions. It seemed like they all really were a team.